Versand
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery
We ship to EU and EEA countries. Shipping is fulfilled from our partner warehouse located in Europe. We always use the fastest available shipping method to ensure your order reaches you as quickly as possible.
| Order Value | Shipping Fee |
|---|---|
| Under €100 | €6.90 |
| €100 and over | Free |
Estimated delivery time is 5–10 business days.
Delays
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control. We are not responsible for delays caused by such circumstances.
Lost or Damaged Packages
If your order arrives damaged, please contact us at info@rakkak9.com within 5 days of receiving your package so we can assist you. If your order does not arrive within the estimated timeframe, please contact us and we will help resolve the issue.