Terms of service

Terms of Service

1. General

By using the RAKKA K9 online store, you agree to these Terms of Service. We reserve the right to update these terms at any time. Your continued use of the store constitutes acceptance of any changes.

2. Products and Prices

We strive to keep all product information and prices accurate. We reserve the right to change prices, availability, and product listings without prior notice. Product images are for illustrative purposes only and colors may vary depending on your screen settings.

3. Orders

Placing an order is an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is confirmed once you receive a confirmation email. We may cancel orders due to stock unavailability or payment issues, and will notify you by email.

4. Prices and Payment

The price charged is the price at the time of your order. Prices do not include applicable taxes or shipping fees unless otherwise stated. You are responsible for ensuring your payment information is accurate and up to date.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or other circumstances outside our control. Once your order is handed to the carrier, risk of loss transfers to you.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

7. Intellectual Property

All content on this site — including images, text, and logos — is the property of RAKKA K9 or used under license. You may not copy, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

RAKKA K9 is not liable for indirect or consequential damages arising from the use of our products or services, or from delivery delays caused by third parties.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy.

10. Governing Law

These terms are governed by Finnish law. Disputes will be resolved primarily through negotiation. Consumers may also refer disputes to the Finnish Consumer Disputes Board.

11. Powered by Shopify

RAKKA K9 uses Shopify to operate this store. All purchases are made directly with RAKKA K9. Shopify is not responsible for any aspect of your transaction with RAKKA K9.

12. Contact

Questions regarding these terms can be sent to: info@rakkak9.com

RAKKA K9
Helsinki, Finland
Business ID: 2101833-0
VAT: FI21018330